GetLeverage, LLC

Privacy Policy

Last updated: May 1, 2026

This Privacy Policy describes how GetLeverage, LLC ("GetLeverage," "we," "us," or "our") collects, uses, and discloses information about you when you use our website at https://getleverage.app and the services we provide (collectively, the "Services"). By using our Services, you agree to the practices described in this Policy.

1. Information We Collect

1.1 Information You Provide

When you sign up for our Services, contact us, or interact with our platform, we may collect:

Name, email address, phone number, and business contact details
Business information including your company name, website, location, services offered, and operating hours
Billing and payment information, including transaction history and purchase records (processed securely through Stripe — we do not store full card numbers)
Communications you send us, including support requests and onboarding responses

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical data:

IP address, browser type and version, operating system, and device identifiers
Pages visited, time spent, and referring URLs
Cookie and tracking data (see Section 4)

1.3 Information Processed Through Our AI Services

Our core service involves deploying AI-powered employees on your behalf. In delivering these services, we process:

Voice call recordings and transcripts generated by AI phone agents answering calls for your business
Chat conversations between your website visitors and our AI chat widget
Customer contact information (name, phone, email) captured by AI during lead interactions
Review requests and Google review response data
CRM data, pipeline records, and appointment information (Professional and Elite plans)
Database reactivation campaign data including past customer contact records (Elite plan)

Important: Voice calls handled by our AI phone agents may be recorded and transcribed for quality assurance, service delivery, and transcript delivery to you. By using our Services and deploying our AI voice agent on your business phone number, you agree to notify your callers that their calls may be recorded. You are responsible for compliance with applicable call recording notice requirements in your jurisdiction.

2. How We Use Your Information

We use the information we collect to:

Provide, configure, and maintain the Services you have purchased
Deliver AI-generated responses, call transcripts, and lead notifications on your behalf
Process payments and manage your subscription and account
Send onboarding communications, service updates, and support messages
Monitor AI system performance and improve our Services
Comply with legal obligations and enforce our agreements
Evaluate and conduct business transactions such as mergers or acquisitions

3. Mobile Messaging and SMS Terms

3.1 Consent to Receive Messages

When you provide your mobile number to GetLeverage, you expressly consent to receive text messages related to your account, including:

Onboarding instructions and account setup notifications
Service alerts and system status updates
Support communications
Occasional marketing messages about our Services

Your consent to receive messages is not a condition of purchase.

3.2 Message Details

Message frequency varies based on your account activity
Message and data rates may apply per your wireless carrier
Text STOP at any time to unsubscribe. You will receive a confirmation, then no further messages
Text HELP for support information
Supported carriers include AT&T, T-Mobile, Verizon, and others

3.3 Phone Number Protection

We never sell phone numbers to third parties
Phone numbers are shared only with authorized service providers required to deliver our Services
Phone numbers are encrypted in our systems
Numbers are deleted upon account termination or opt-out request

NO mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website. These include:

Session cookies (essential for site functionality)
Persistent functionality cookies (remember your preferences)
Analytics cookies (help us understand how the site is used)

You can configure your browser to refuse cookies, though some parts of our website may not function correctly without them.

5. Information Sharing and Disclosure

5.1 Service Providers and Sub-Processors

We share information with trusted third-party providers who help us deliver our Services. These include:

Our core platform provider (a white-labeled business automation and CRM platform) where your account data, AI configurations, and customer contacts are stored and processed
Stripe for payment processing
Telecommunications providers for phone number provisioning and call handling
Email and SMS delivery providers

These providers are contractually required to handle your data securely and only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information when required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5.3 Business Transfers

If GetLeverage is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.

5.4 With Your Consent

We may share your information with third parties when you have given us explicit permission to do so.

6. Data Retention

We retain your personal data only as long as necessary to provide our Services and comply with our legal obligations. Specifically:

Account data is retained for the duration of your subscription and deleted upon request after account closure
Call transcripts and AI conversation logs are retained for 12 months
Billing records are retained as required by applicable law
You may request deletion of your personal data at any time by contacting us

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Right to access, correct, or delete your personal information
Right to object to or restrict certain processing
Right to withdraw consent where consent is the legal basis for processing
Right to understand how AI systems process your data
Right to request human review of automated decisions
Right to opt out of AI voice processing where feasible

To exercise any of these rights, contact us at the details in Section 10.

8. Data Security

We use industry-standard security measures to protect your information, including:

Encryption of sensitive data including phone numbers, payment information, and message content
Access controls and authentication requirements
Regular security monitoring and auditing
Incident response procedures

No method of transmission over the internet is 100% secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security.

9. Children's Privacy

Our Services are not directed to anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email and by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our Services after changes become effective constitutes your acceptance of the updated Policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

GetLeverage, LLC

825 Town and Country Ln Ste 1200
Email: [email protected]
Phone/Text: (832) 241-3939